The compass didn't work and my download attempt screwed up my search engine. I suspected an annoying but harmless malware.
Three weeks later I receive a phone call.
The caller sounds genuine at first; a very polite young man with an Indian accent presents himself in English and asks if he is speaking to Mrs. Lindström.
I answer "Yes" -thinking this young guy wants to sell me something I don't want or need.
He goes: "Ma'm, we are receiving reports from your computer that you have a virus".
I go: "Ha, ha - yeah, right" and am about to hang up.
The urgency in the young man's voice when he says "Ma'm, really, your PC is infected!" makes me stay on the phone and I ask him which PC he is referring to.
"Your windows PC" is his answer.
(....hihhii!)
Now of course I can't help but play along so I go: "Oh really, my WINDOWs PC! - Oh no! What can I do?"
He tells me to go turn on my PC (it is on) and open an internet browser (one is open) and then to type www......
When the young man tells me to enter a password into a box on this web page I've just opened I tell him I'd like to call him back. He pretends he doesn't understand and hesitates, but eventually gives me a number. I ask for the area code, and he says 001.
OK, we're in the US.
He adds: "Ask for Jordan".
Then he totally blows it by going: "How old are you?"
I ask him why he needs to know my age and he answers:
"Umm, umm, umm", and then: "Oh, umm, no problem Ma'm".
And I say: "Yes, there is a problem, you should stop doing this".
Jordan hangs up on me and I have not returned his call.
I'm sharing this because it's amusing but perhaps also helpful.
I admit being a little embarrassed because I did enter my home phone-number to a site I had no reason to trust. And I should have known that the search engine called Trovi is a browser hijacker.
This is double embarrassing for me because I am supposedly computer savvy and a real professional when it comes to computer system validation (in Good Clinical Practice environment).
This is double embarrassing for me because I am supposedly computer savvy and a real professional when it comes to computer system validation (in Good Clinical Practice environment).
But the phone call with Jordan was so amusing! If someone falls for such a trick, fine with me. It just proves Darwin was right.
In any case, Jordan and his friends should find something better to do with their lives. Really.
PS. When I tried to de-install this Trovi search engine, that had sneaked into my computer when I thought I was downloading the Feng Shui compass, it wasn't easy. Trovi is hiding: I was not able to find it the normal way. Eventually I found it by looking through recent installations. It was called "Search Protect", made by Client Connect Ltd. But this name and developer probably have gone underground by now. And Jordan may call himself Steven or Edward.
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